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Case Studies

Digital Transformation of a Premier Medical Journal

Triverus led a solution implementation for a major medical journal seeking to drive additional revenue and increase customer engagement through a digital transformation program. This program focused on unifying their customer's identity and commerce experience across previously siloed brands allowing for a better user experience, while also increasing cross sell and upsell opportunities for the client.

Triverus implemented the clients’ premier brand on a unified platform. The implementation included a program team of over 80 members who collaborated on 150+ integrations across 40 systems, as well as a migration of 4 million users.

General
Technology Strategy
Agile Enablement of a State Municipality’s Capital Improvement Program

Triverus led a strategic engagement focused on a division wide effort in process improvements which leads to a pipeline of prioritized construction and road maintenance projects through an agile enablement program. This program focused on enabling four distinct teams, the PMO and the division leadership in core agile principles, practices and methods targeting their workflow visualization, goal setting, and quarterly & sprint planning allowing for increased alignment and transparency towards achieving their division wide strategic goals for process improvements.

Agile Enablement
Public Sector
Drone Data Lake MVP

The Massachusetts DOT – Aeronautics Division had developed the Drone Pilot Program with the mission to leverage drones to provide imagery, video and other artifacts to various departments throughout the Commonwealth. These artifacts could assist with various activities such as bridge inspections, culvert inspections and snow removal monitoring, among others. Triverus was engaged to help MassDOT establish a Data Lake solution, allowing for the Aeronautics team to easily store and classify imagery, while providing a usable interface for their team of pilots in the field.

Public Sector
Modernization
Solution Implementation
Cloud
Data Protection Strategy for Rapidly Growing Life Sciences Company Post-Launch of Its First Product

Triverus worked with a Life Sciences company on a Data Protection Strategy following the launch of their first commercial product. As part of this engagement, Triverus led the assessment of the client’s information exposure and developed an actionable set of initiatives to address the information protection needs of the client’s growing business.

Life Sciences
Data Liability Protection
Commercial IT Readiness​
Technology Strategy
Modernization of Strategic Legacy Systems to the Cloud

Triverus led the Proof-of-Concept migration and triage of a large-scale, legacy ERP system.

Public Sector
Cloud
Modernization
Solution Architecture
Modernization of Security Technology Platforms and Processes

Triverus provided program leadership and overall coordination for the program established to work across the organization to address the high-priority remediations. Triverus established a cross-organization process for tracking and reporting on progress while ensuring issues raised were addressed in a timely manner.

Public Sector
Modernization
Inventory Valuation for Life Sciences Company

The Finance Department required a significant effort to reconcile the value of inventory in the inventory sub-ledger and the general ledger. Failure to complete this reconciliation could create risk for Sarbanes-Oxley compliance.

Life Sciences
Life Sciences Information Management Data Flows and Inventory

Triverus helped a Life Sciences company understand their current state of information storage, transfer and access, identified potential risks and recommended future state improvements to the organization’s data access and protection.

Life Sciences
Suite of Operational Care Management Dashboards

Triverus led the deployment of multiple Utilization and Care Management dashboards to monitor caseload life-cycle, volume, productivity and audit compliance for the largest non-profit health care organization in the state.

General
Clinical Data Warehouse Assessment for a Biotechnology Company

The client, a commercial biopharmaceutical company, has rapidly expanded the number of clinical trials it was conducting to over 180 clinical trials, across therapeutic areas, in various sites across the globe. To support their clinical operational reporting needs, they have been using a packaged solution from Oracle which addressed some out-of-the-box needs. Due to pain points in their existing reporting, the client began to move away from predominately using Oracle applications to using applications from other clinical vendors such as Veeva (Veeva CDMS and Veeva Study Startup) and Medidata Rave’s EDC solution.

Life Sciences
Solution Architecture
Solution Implementation
eDiscovery Program for a Pharmaceutical Company

In today’s digital world with increased remote work, organizations are handling massive amounts of data which is stored electronically. It is necessary for companies to retain data as efficiently as possible so that if they need to retrieve that data in the future, they can do so quickly and potentially save time and money. If there is a legal incident, having organized data in place will minimize costs and the time it takes to collect data. According to Transparency Marketing Research,  the global e-discovery marketing is expected be valued at more than $25.9 billion in 2031, due to the rise of digital data. With these rising amounts of data, companies cannot overlook how their data is retained and structured.

Our client, a pharmaceutical company founded in 2002 by a team of distinguished Life Sciences leaders, is advancing a pipeline of innovative RNAi-based medicines to transform the lives of people living with diseases for which there are limited or inadequate treatment options. As part of its Data Governance initiative in response to an audit, the company was seeking a partner to develop an enterprise program to manage and operationalize data retention in a phased approach.  Triverus was called in to deliver a baseline assessment, data retention policies and procedures, a data retention requirements framework and retention and disposal schedules for structured data, unstructured data, and third-party retention of data.

Life Sciences
Data Liability Protection
BI Governance, Dashboard Management and Support Services

A Massachusetts state agency had a goal of making better use of data to support business decisions by creating a data-informed culture, streamlining access to data and standardizing data management and governance.  To that end, the agency was interested in establishing a standard enterprise business analytics platform and developing a set of processes and a sustainable service model to support the platform on an ongoing basis.

In support of these objectives, the agency had adopted PowerBI for its dashboard and reporting platform to support the visualization needs of its leadership and project teams.  To continue to support its executive and operational dashboard and reporting needs, the agency was seeking a partner to provide analysis, design, architecture, development, and data integration support.

Public Sector
Analytics and BI
Agile Enablement
Cloud
Power Automate Solution - Vaccination Attestation

Due to the COVID-19 pandemic, a large-sized government client required that all their employees to provide a proof of vaccination, or vaccination attestation. Employees provided attestations to their human resources departments which were then matched against a central repository of vaccination attestation data. For individuals without an acceptable vaccination status or attestation, they were flagged for follow-up action. The client had a tight timeline with a hard deadline for the completion of this project.

Triverus partnered with the client to understand the problem quickly and documented the future workflow state to build a solution all in a little over two weeks.

Public Sector
Solution Implementation
Agile Enablement
A Power Platform Shared Services Model for a State Technology Services Department

A state technology services department currently provides centralized administration of multiple services, which are foundational to supporting robust, secure and effective enterprise use of these shared technologies. As more and more secretariats adopt these services, the configuration and administration of a standard central service model have become more complex, and each secretariat has presented unique requirements and business needs. The state department has limited ability to support each secretariat's custom IT services due to resource allocation focused on centralized administration vs. solution architecture and development.

Public Sector
Solution Architecture
IT Commercial Launch Services for a Biotechnology Company

A pre-commercial biotechnology company was preparing for the commercial launch of a new treatment for which they were expecting approval in the next 12-18 months. They needed to develop a roadmap to stand up several new business functions and accompanying Information Technology capabilities and also ensure that roadmap timeline was adhered to, to support a successful launch.

The company was looking for a trusted partner that understood their business needs and financial constraints to develop and manage the IT enablment of  a launch roadmap that would maximize business value while controlling costs.

Life Sciences
Commercial IT Readiness​
Data Liability Protection for a Biotechnology Company

A biotechnology company specializing in genetic diseases embarked on a journey to mature how it handles and manages information with the goal of ensuring that the right information is available to the right people at the right time in an efficient, secure and compliant manner. The company anticipated significant growth in business capabilities and the addition of new systems to support those capabilities, all of which will generate more data.  

Triverus was engaged to create an Information Asset Management (IAM) roadmap with the goal of establishing an enterprise information architecture to guide the identification, storage, protection, transmission and access of vital information assets in support of business objectives. The IAM initiative was focused on identifying critical data and documents used in core business processes across the organization with the architecture, methods, policies and procedures used to manage the company's information assets.  

The IAM Roadmap provided a current state view and initiative definitions sequenced across a 3+ year time horizon that answered the following questions:

  • What are the critical information assets?
  • How and where are assets currently managed?  
  • What information is managed by, or shared with, external organizations?
  • How are trade secrets and intellectual property managed?  
  • Is information readily accessible, timely and accurate?
  • Are all assets protected appropriately?  
  • Are information management methods compliant with applicable regulations?
  • What opportunities exist for productivity gains, data management process improvements, and improved decision making?
  • What future initiatives will improve compliance, efficiency and effectiveness in managing information assets?
Life Sciences
Data Liability Protection
Solution Architecture
Enterprise Data Protection Program for a Pharmaceutical Company

The client, a clinical stage pharmaceutical company, dedicated to developing potential therapies for neurodegenerative diseases was seeking a partner to assist in developing a sustainable enterprise data protection program to mitigate data liability, support regulatory compliance and serve the needs of the business. As a result of the engagement, Triverus successfully delivered a baseline assessment to understand the client’s cyber security environment and identify gaps, a high-level program roadmap to improve the company’s data protection posture, a management model for program oversight and a foundational set of security policies and procedures.

Life Sciences
Data Liability Protection
Launching a Data Migration for a Global, Online Automotive Marketplace

A global, online automotive marketplace that offers an online application that connects automotive consumers with dealers and their inventory. The online marketplace’s growth strategy is to offer new and enhanced products and services. To accomplish this, enhancement of their sales, marketing and billing applications as well as a means to migrate existing data was required. The marketplace partnered with Triverus to drive the migration and integration to support this strategic initiative.

General
Solution Implementation
Technology Strategy
Agile Enablement at an Analytical Laboratory Instrument Manufacturing Company

Triverus led a strategic engagement focused on a new, global, Cloud-based Analytics Platform focused on helping customers leverage their laboratory data, metadata, improve processes and compliance. This platform also implements advanced data analysis to understand and respond to customer usage of both hardware and software products to further develop and deliver enhanced and new products and services to the marketplace. This program focused on enabling three distinct teams to plan and execute high quality software delivery with predictability, adopt lean-agile principles and practices, and work with senior leadership to implement continuous improvement across the organization.

Agile Enablement
Cloud
Clinical Stage Biotech IAM Assessment

A biotechnology company focusing on clinical stage pharmaceuticals was embarking on a journey to mature how it handles and manages information.  Their goal is to provide access to the appropriate information to the appropriate stakeholders in a secure and readily accessible manner, however based on recent events there was increased urgency to mature the Information Asset Management (IAM) process to address the following challenges:

  • Ensure ability to prove artifact lineage and that documents are compliant, consistent, and accurate for FDA submissions.
  • Regulatory changes such as General Data Protection Regulation (GDPR) creating new requirements that are difficult to meet within the allowable deadlines.
  • Valid users have difficulty finding critical information and are unable to easily determine which document is the gold copy.
  • Need to have more control to increase loss prevention, provide early detection and initiate remediation.
Life Sciences
Data Liability Protection
IT Launch Strategy for a Biotechnology Company

At a pre-commercial biotechnology company, Triverus was engaged to execute a Commercial Launch Roadmap engagement. At the time, the client was 12 months from launch but had no IT presence in the organization. Triverus met with business leadership across the commercial, supply chain, medical, market access, finance and HR groups to determine the needs of the biotechnology company and define a right-sized roadmap and budget for launch.

Life Sciences
Commercial IT Readiness​
Google Cloud Platform (GCP) Security Remediation

As a national distributor of foods grew its operation and expanded the use of various cloud providers, the company realized that its security policies and processes were implemented inconsistently across organizations and providers. In order to address this growing concern, they engaged Triverus as a strategic technology partner to assist in developing a roadmap for comprehensive remediation of their Google Cloud Platform (GCP) security posture.

General
Cloud
Data Liability Protection
Technology Strategy
Business Intelligence Solution - Longitudinal Workforce Analysis

A Massachusetts state agency was interested in creating a system that would support the development of a state longitudinal workforce database solution to evaluate and support programs related to the Workforce Innovation & Opportunity Act (WIOA).  

Triverus partnered with the agency to create the Massachusetts Workforce Longitudinal Database (MWLD), designed provide a comprehensive archive bringing together data from unemployment insurance, the broad array of workforce and training programs and labor market information.

The goal of the MWLD is to facilitate analysis of the pathways between education, training and support services that lead to success in the workplace by understanding the experiences and outcomes of individuals served by multiple programs.  

Public Sector
Analytics and BI
Cloud
Software Engineering
Business Intelligence AWS Connect Call Center

A Massachusetts state agency implemented the Amazon Web Services Connect call center solution to help respond to the historic surge in the volume of unemployment claims due to the coronavirus pandemic. Triverus worked with the department to develop a custom data integration and business intelligence solution to provide visibility and valuable analytics into all aspects of call center operations to help optimize resource allocation during the response effort.

Public Sector
Analytics and BI
Cloud
Software Engineering
Moving from SSIS to Azure Data Factory (ADF)

A Specialty Insurance company engaged Triverus to assist them in an effort to move from their on-premises SQL Server Information Services (SSIS) infrastructure to Microsoft’s cloud-based Azure Data Factory (ADF) for their enterprise data and reporting solution. By changing data migration tools, the organization’s goal was to move company data in a more efficient and cost-effective manner, and with the addition of upgraded infrastructure the resulting solution would improve reliability, simplify support requirements, and speed time to market for enterprise reporting solutions.

General
Cloud
Solution Implementation
Lean Management System - Package Evaluation, Selection and Implementation

A clinical-stage biopharmaceutical company, focused on developing therapies to improve the lives of patients diagnosed with cancer, received “priority status” for its first approval.  Being fast-tracked for approval heightened the need to quickly transform the company from a clinical development organization to a commercial one.

Life Sciences
Commercial IT Readiness​
Technology Strategy
A Pragmatic Approach to Achieving Data Governance Value

A biopharmaceutical company had defined a strategic goal of simplifying and enhancing its global regulatory compliance capabilities. The company had adopted several compliance tools but had yet to define the required business rules and configure the tools effectively across their organization.  

Triverus worked with the organization to assess its current data governance capabilities and implement a program to meet the company’s data privacy and records management goals within three quarters.  

Life Sciences
Technology Strategy
Modernization of Key Reporting Platform to the Cloud

Triverus led the migration to the cloud of a key, public facing reporting platform used by citizens, journalists, economists, researchers and government officials to access detailed information on state labor markets.

Public Sector
Cloud
Modernization
Software Engineering
Solution Implementation
Modernization of Mission Critical, Legacy System to the Cloud

The client is looking to modernize a 20+ year old, client-server system consisting of over 15 supporting integrated applications and databases and migration to their AWS cloud in order to realize security, operational and cost efficiencies.​

Public Sector
Cloud
Modernization
Technology Strategy
Data Liability Protection