Triverus led a solution implementation for a major medical journal seeking to drive additional revenue and increase customer engagement through a digital transformation program. This program focused on unifying their customer's identity and commerce experience across previously siloed brands allowing for a better user experience, while also increasing cross sell and upsell opportunities for the client.
Triverus implemented the clients’ premier brand on a unified platform. The implementation included a program team of over 80 members who collaborated on 150+ integrations across 40 systems, as well as a migration of 4 million users.
The implementation of the flagship brand on a unified platform enabled the business to grow revenue and increase the customers’ experience. The client’s management team remarked how the customer experience improved for external and internal users, revenue grew, and long-term costs were reduced. With perseverance and close coordination, Triverus was able to lead and facilitate this growth.
Triverus brought the leadership, architecture skills and Agile expertise required to take the business vision for digital transformation and turn it into a production solution.